Terms of Service

Agreement and eligibility

By accessing Jetly, creating an account, checking the agreement box, or purchasing a membership, you agree to these Terms and our Privacy Policy. If you do not agree, do not use Jetly. If you use Jetly for an organization, you represent that you can bind it to these Terms.

You must be at least 18 years old and legally able to enter a contract. You are responsible for accurate account information, the security of your sign-in method, and all activity under your account. Notify us promptly if you suspect unauthorized use.

Limited permission and acceptable use

Subject to these Terms, Jetly grants you a limited, personal, revocable, non-exclusive, non-transferable right to use the service for lawful personal travel discovery. No ownership right is transferred to you.

You may not scrape or copy Jetly at scale; bypass access or membership controls; probe or disrupt the service; use automated means that burden our systems; reverse engineer protected portions; resell results; impersonate another person; submit unlawful or harmful material; or use Jetly or its outputs to mislead anyone.

Travel information, estimates, and errors

Jetly is a travel-discovery and planning service. Jetly is not an airline, travel agency, tour operator, insurer, financial adviser, immigration adviser, or ticket seller, and Jetly does not control or fulfill travel purchases.

All fares, savings, budgets, taxes, fees, availability, schedules, route details, travel times, hotel or food costs, weather references, and other figures are estimates or third-party information unless expressly identified otherwise. Samples, previews, onboarding tickets, and promotional examples may be fictional. Any estimate, including an AI-generated estimate, may be incomplete, delayed, outdated, unavailable, or wrong.

Provider data can change without notice and may contain technical, transcription, currency, caching, availability, or pricing errors. A displayed fare is not an offer or guarantee. The provider's final checkout page controls, and Jetly is not responsible for a price difference, unavailable itinerary, missed fare, duplicate listing, incorrect route, or other provider or data error.

You must independently verify every important detail before relying on it or spending money, including traveler names, airports, dates, connections, baggage, accessibility, visas, passports, health and safety rules, opening hours, reservations, cancellation rules, insurance, and the provider's final price and terms. You assume the risks of travel decisions and purchases.

Membership, automatic renewal, and refunds

Jetly currently offers a monthly membership for $4.99 per month and an annual membership for $19.99 per year, plus applicable tax. The selected price and billing interval are shown immediately before checkout. Stripe processes payment details on Jetly's behalf.

Your membership automatically renews at the same billing interval until canceled. By subscribing, you expressly authorize Jetly and Stripe to charge your selected payment method now and at each renewal for the then-disclosed membership price and applicable tax. Cancel before a renewal charge to avoid that charge.

To the maximum extent permitted by law, all completed charges are final and non-refundable. Jetly does not provide refunds or credits for partial billing periods, unused service, failure to use the service, dissatisfaction, changing your mind, cancellation after a charge, inaccurate or unavailable estimates, missed or changed fares, provider errors, service interruptions, or promotional price changes. This no-refund rule does not limit any non-waivable right to a refund required by applicable law or an express written refund commitment from Jetly.

Promotions, coupons, trials, and discounts may have additional disclosed terms, may be modified or withdrawn before use, and may not be combined. Unless expressly stated, a promotion does not change automatic renewal, cancellation, or refund terms.

Third parties and service operation

Airlines, booking providers, Google, Stripe, Supabase, SerpApi, OpenAI, Vercel, Cloudflare, and other third parties operate independently under their own terms. Jetly is not responsible for their content, security, availability, errors, pricing, fulfillment, refunds, acts, or omissions. A link, ranking, or integration is not an endorsement or guarantee.

We may add, remove, modify, limit, suspend, or discontinue any feature, result, provider, membership benefit, or part of Jetly at any time. We may restrict or terminate access to protect users or systems, comply with law, address nonpayment or abuse, or enforce these Terms. We do not guarantee uninterrupted, secure, or error-free operation.

You may cancel future renewals at any time through Stripe by using this link to cancel your subscription. You must be signed in to the Jetly account connected to the subscription. Cancellation takes effect at the end of the paid period unless Stripe shows otherwise, does not reverse a completed charge, and does not itself create a refund.

Disclaimers and limits on liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, JETLY IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITH ALL FAULTS. JETLY AND ITS OWNERS, OPERATORS, AFFILIATES, LICENSORS, AND PROVIDERS DISCLAIM ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, JETLY AND ITS OWNERS, OPERATORS, AFFILIATES, LICENSORS, AND PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL, OR PUNITIVE DAMAGES; LOST PROFITS, SAVINGS, DATA, USE, OR OPPORTUNITY; TRAVEL DELAYS OR DISRUPTIONS; MISSED BOOKINGS; PERSONAL INJURY OR PROPERTY LOSS ARISING FROM THIRD-PARTY TRAVEL; OR THE COST OF SUBSTITUTE SERVICES, EVEN IF ADVISED THAT SUCH DAMAGES WERE POSSIBLE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE TOTAL AGGREGATE LIABILITY OF JETLY AND ITS OWNERS, OPERATORS, AFFILIATES, LICENSORS, AND PROVIDERS FOR ALL CLAIMS ARISING OUT OF OR RELATING TO JETLY OR THESE TERMS WILL NOT EXCEED THE GREATER OF $100 OR THE AMOUNT YOU PAID JETLY DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. The limitations apply regardless of the form of action and survive any failure of essential purpose.

You agree to defend, indemnify, and hold harmless Jetly and its owners, operators, affiliates, personnel, licensors, and providers from claims, losses, liabilities, judgments, penalties, costs, and reasonable legal fees arising from your unlawful use of Jetly, breach of these Terms, infringement of another person's rights, or travel decisions and purchases, except to the extent caused by conduct that cannot legally be shifted to you.

Disputes and individual arbitration

Before filing a claim, you and Jetly agree to try to resolve it informally for 30 days. Send a written notice describing the issue, requested relief, and your account email to danielzhao2024@gmail.com. Any limitations period is tolled during that 30-day process to the extent permitted by law.

Except for an eligible individual small-claims matter or a claim seeking only temporary injunctive relief for misuse of intellectual property or unauthorized access, any dispute arising from Jetly or these Terms will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules. The Federal Arbitration Act governs this provision. A court with jurisdiction may enter judgment on the award.

Claims may be brought only in an individual capacity, not as a plaintiff, claimant, or class member in a class, collective, consolidated, coordinated, mass, or representative action. The arbitrator may award relief only to the individual party seeking it. If this class-action waiver is finally found unenforceable for a particular claim, that claim must proceed in court rather than arbitration.

You may opt out of arbitration by emailing danielzhao2024@gmail.com within 30 days after first accepting these Terms. Include your full name, Jetly account email, and an unambiguous statement that you opt out of arbitration. Opting out affects only arbitration and not the remaining Terms.

Ownership, termination, and general terms

Jetly, its software, branding, design, and original content are owned by Jetly or its licensors and protected by applicable law. If you submit feedback, you grant Jetly a worldwide, perpetual, irrevocable, royalty-free right to use it without restriction or compensation, without identifying you.

You may stop using Jetly at any time. Provisions that by their nature should survive—including payment obligations, no-refund terms, disclaimers, liability limits, indemnity, dispute terms, and ownership provisions—survive suspension, cancellation, and termination.

California law governs these Terms, without regard to conflict-of-law principles, except that the Federal Arbitration Act governs arbitration and non-waivable local consumer law remains applicable. For disputes not subject to arbitration or small claims, you consent to exclusive jurisdiction and venue in the state and federal courts located in California.

These Terms and the Privacy Policy are the entire agreement about Jetly and supersede prior discussions on that subject. If a provision is unenforceable, it will be enforced to the maximum lawful extent and the rest will remain effective. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with operating, financing, or transferring Jetly.

We may update these Terms prospectively by posting a revised version and effective date. If a change materially affects an active recurring membership, we will provide any notice and obtain any consent required by law. Continued use after an effective update constitutes acceptance where permitted by law.

Questions, legal notices, and support requests may be sent to danielzhao2024@gmail.com. Nothing in these Terms waives rights that applicable law does not permit you to waive.